Your privacy matters to us. This Privacy Policy explains exactly what personal data 1winbd collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. We keep things plain and honest — no legal jargon, no hidden surprises.
Six core commitments that define how we handle your personal data
All personal data transmitted between your device and 1winbd servers is protected using industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
1winbd only collects the personal data that is strictly necessary to operate your account, process BDT payments, and comply with our legal obligations. We do not collect data we don't need — full stop.
1winbd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 1winbd ecosystem and is only shared where legally required or operationally necessary.
Access to your personal data within 1winbd is restricted to staff who genuinely need it to do their job. All internal access is logged, monitored, and audited regularly to prevent unauthorised use.
Bangladesh players on 1winbd have the right to access, correct, or request deletion of their personal data at any time. Submit a request to [email protected] and we will respond within 30 days.
Promotional emails and SMS from 1winbd are entirely opt-in. You can unsubscribe from marketing communications at any time via your account settings or by contacting our support team — no questions asked.
This Privacy Policy applies to all personal data collected and processed by 1winbd ("we", "us", "the platform") in connection with your use of the 1winbd website and mobile application available at https://1winbd.app. It covers every Bangladesh player who registers an account, makes a deposit, plays a game, or simply browses the 1winbd platform.
We take your privacy seriously. This policy is written in plain English so that every player — whether you're in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — can understand exactly what happens to your data when you use 1winbd. We don't hide anything in footnotes or bury important details in legal language.
By registering a 1winbd account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how we handle your personal data. If you have any questions at any point, our support team is available 24/7 at [email protected].
This Privacy Policy covers data collected through the 1winbd website, mobile app, customer support channels, and any other interaction you have with the 1winbd platform. It does not cover third-party websites or services that may be linked from our platform.
1winbd collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with our services. Here is a clear breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Age verification and KYC compliance |
| Contact Data | Email address, mobile number | Account communication and support |
| Financial Data | bKash / Nagad / Rocket account number | Processing deposits and withdrawals in BDT |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, session duration, bet history | Responsible gaming monitoring and personalisation |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you voluntarily provide such information in the context of a responsible gaming request.
Every piece of data that 1winbd collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your personal data is used on the 1winbd platform:
1winbd does not build advertising profiles from your data or share your usage information with external advertising networks. Any personalisation on the 1winbd platform is done solely to improve your experience with us — not to serve you ads from other companies.
1winbd processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
1winbd does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances in which we share your data with trusted third parties in order to operate the 1winbd platform:
All third parties who process data on behalf of 1winbd are required to maintain appropriate security measures and to use your data only for the specific purposes we have authorised. We do not permit our third-party service providers to use your data for their own purposes.
Where your personal data is processed outside of Bangladesh, 1winbd ensures that appropriate safeguards are in place to protect your data to a standard equivalent to local requirements. We do not transfer your data to countries with inadequate data protection standards without contractual protections in place.
1winbd uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use our services. Here is a plain-language breakdown of the cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1winbd platform. We do not use third-party advertising cookies or tracking pixels that share your data with external ad networks.
1winbd retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When your data is no longer required, 1winbd securely deletes or anonymises it so that it can no longer be linked back to you as an individual.
Protecting your personal data is a top priority at 1winbd. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure:
While 1winbd takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident.
You also play an important role in keeping your 1winbd account secure. Use a strong, unique password, enable any available two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
As a 1winbd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.
You can request a copy of all personal data that 1winbd holds about you, along with information about how it is being used.
If any of your personal data held by 1winbd is inaccurate or incomplete, you have the right to have it corrected promptly.
You can request that 1winbd delete your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You can ask 1winbd to pause the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
You can object to 1winbd processing your personal data for direct marketing purposes at any time. You can also object to processing based on our legitimate interests.
The 1winbd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that your child has registered on 1winbd or provided us with personal data, please contact us immediately at [email protected].
Upon receiving a verified report of underage registration, 1winbd will immediately close the account, delete all associated personal data, and return any deposits made, minus any amounts already wagered. We take underage access to gambling platforms extremely seriously and have age verification measures in place at registration to prevent it.
The 1winbd platform may occasionally contain references or links to third-party websites or services — for example, links to bKash, Nagad, or Rocket for payment processing guidance. This Privacy Policy applies only to the 1winbd platform and does not cover the privacy practices of any third-party websites.
We encourage you to review the privacy policies of any third-party services you use in connection with your 1winbd account. 1winbd is not responsible for the privacy practices or content of external websites, even where we have provided a link to them.
1winbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or a prominent notice on the 1winbd platform at least 7 days before the changes take effect.
The date at the top of this page always reflects when the Privacy Policy was last revised. We recommend checking this page periodically so you stay informed about how 1winbd protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1winbd handles your personal data, please get in touch with our team:
You can also find answers to common privacy questions in our FAQ. For responsible gaming concerns, visit our Responsible Gaming page. For the full terms governing your use of 1winbd, see our Terms and Conditions.
Our support team understands the Bangladesh context and is available around the clock. Whether it's a data access request, a question about how we use your information, or a concern about your account — reach out to [email protected] and we'll get back to you fast.
Now you know exactly how 1winbd handles your data. Join over 500,000 Bangladesh players who trust 1winbd for fair games, fast BDT payments, and a platform that genuinely respects their privacy.